At selalubet, your privacy matters. This policy explains what personal information we collect when you use our platform, how we use it, who we may share it with, and the choices you have. Our services are available only where local law permits. Please read this page carefully before using your account.
When you register and use selalubet, we collect information you provide directly—such as your name, email address, date of birth and contact details—as well as technical data generated by your device and browser. We use this information to operate your account, process transactions, prevent fraud and comply with applicable legal obligations. Payment activity conducted through local methods such as DANA, OVO and GoPay may require us to process transaction references and associated account identifiers to complete and verify transfers. We do not sell your personal data to third parties for their own marketing purposes. We may share data with service providers who assist us in operating our platform, and with regulatory or law-enforcement authorities when required by law. Transfers of data outside Indonesia are governed by contractual safeguards consistent with applicable data-protection standards. You have the right to access the personal data we hold about you, request corrections, and in certain circumstances request deletion, subject to our legal retention obligations. To exercise these rights, contact our privacy team using the details in the Support section below. By continuing to use selalubet, you acknowledge this policy. We will notify you of material changes via your registered email or a prominent notice on the site.
Transaction references from DANA payments are processed solely to verify and record your deposit or withdrawal activity.
OVO payment identifiers are used only to match transfers to your selalubet account and are not retained beyond our legal obligation period.
GoPay transaction data is handled in the same limited manner, used for verification and fraud prevention only.
This policy is governed by applicable Indonesian law and relevant data-protection regulations in force at the time of processing.
If you have questions about this privacy policy, wish to exercise a data right, or need to report a concern, you can reach our privacy team through the following channels.
Send your privacy request or data-access query to our dedicated support email. Include your registered username so we can locate your record promptly.
Start a live-chat session directly on the selalubet site for real-time guidance on privacy questions, account data or deletion requests.
Visit our Help Center for step-by-step instructions on submitting data requests, updating personal information and managing your communication preferences.
We apply consistent standards across every aspect of how we manage your personal information. The four principles below describe our approach in practice.
We collect only the information necessary to operate your account and process transactions. Data is not sold and is shared with third parties only as described in this policy or required by law.
We use cookies and similar technologies to keep you signed in, remember preferences and analyse site performance. You can manage cookie settings through your browser at any time.
Access to your account is protected by the credentials you create. Keep your password private and do not share it with anyone. Contact us immediately if you suspect unauthorised access.
We retain your data for as long as your account is active and as required by applicable law. Once retention periods expire, data is securely deleted or anonymised. You may request deletion subject to legal obligations.
Common questions about your data rights and how selalubet manages your personal information.
We collect information you provide at registration—such as your name, email and date of birth—plus technical data like IP address and device type generated during use of our platform.
Submit a data-access request via email or live chat, including your registered username. We will respond within the timeframe required by applicable law.
Yes. You may request corrections to inaccurate information at any time. Deletion requests are honoured where no legal retention obligation prevents removal. Contact our support team to start the process.
We share data only with service providers essential to running our platform and with authorities when legally required. We do not sell your personal data to third parties for marketing.
Payment identifiers from DANA, OVO and GoPay are used solely to verify and record transactions on your account. They are not stored beyond the period required for legal and fraud-prevention purposes.
We will inform you of material changes by sending a notice to your registered email address or by posting a prominent update on the selalubet website before the changes take effect.